Windows 8.1 Clean install : We couldn’t find any drives. To get a storage driver, click Load Driver.

“We couldn’t find any drives. To get a storage driver, click Load Driver.”  That’s the message I got trying to install Windows 8.1 on a slightly used drive for my heavily used desktop.  Simply cleaning it in Diskpart solved the problem.

EDIT: LET ME CLARIFY.  Doing the following is preparing your drive for a CLEAN OS INSTALL.  This means you’re losing any data currently on the drive (technically you’re not erasing the drive, you’re just marking all the data as “gone” or “overwriteable,” so if you don’t continue and install an OS you can most likely recover it, but let’s just not go there).  Don’t do this to a drive that has data you want to keep!

  • Open an elevated CMD window
  • Diskpart
  • List disk – find the disk you want to clean
  • Select disk XX – where XX is that disk number
  • Clean

that’s it.

44 comments

  1. Andrew

    Hi.
    I am installing Windows 10 on an old hard disk instead of my usual SSD. This error came up and I could not proceed! Thanks very much because this solution fixed my problem!

  2. Omar

    I WANT TO PRAISE YOU !!! I’ve been looking for hours and nobody had this solution ..It’s so simple ! THANK YOU

  3. st3

    Dude, thank you! Worked great!
    just a clarification, you can do this right from the windows installer by clicking ‘repair’ , ‘advanced options’ and ‘open a command window’

  4. smoodley

    Hi guys, I tried this and still get the exact error. I even tried downloading the HDD driver for my computer and loading it and that still does not work. Any ideas?

  5. shambhu khatri

    Hello there i have a problems of not finding a drives after installing windows 8.1. During booting it ask for bootable cd and i insert it but during installing windows 8.1 it couldnt find any drives. How can i fix this problems or had my hard drive been damaged??

  6. Marty

    Thanks for the advice!! BIOS & old Win7 drive saw new HDD.
    Win8.1 install failed to see new HDD.
    On Win8.1 install setup, I went to “Repair your computer” > “Troubleshoot” > “Advanced Options” > “CMD Prompt” and typed: ” Diskpart > List disk > Select disk 0 > Clean “.
    New HDD now visible ~ Installed Win8.1 no problems. 🙂

  7. Shane

    Thank you so much. I am installing windows 10 and no matter what I did, the drive was not found during install process. I tried everything. Such a simple solution, you have truly saved me much stress and taught me something new. Have a great day.

    Have a great day.

  8. Moiz

    I’ve been trying to find a solution to this problem since 2 days, your simple solution worked! Genius you are! 😀

  9. Gs

    Hi all,
    I followed all the stepts u ppl r mention at last l type the Clean command,in that process I loss the all d data in HDD.So plz help me how can I get my data back…Thanks in advance

  10. Nimish

    Aaaaaaaaaaaaaa Tried whole night anf after all this was the sollution thx u r the real angel of the heaven.

  11. josefek

    Are you sure you opened an elevated CMD prompt? Typed CMD into the Windows run line, right clicked on it and chose Run as Administrator?

  12. Rahul

    I can’t find any internal disk in cmd prompt…………..
    what should i do????
    plzzz tell me

  13. Arun P John

    Great !!! Thanks a lot .. Its a great solution. It help me when i am troubles on this status and think what to next. You are great .. All the best. Keep it up your good spirit, and helping mentality.

  14. josefek

    What do you mean? LIST DISK will give you an enumerated list of your disks. Identify the appropriate disk number from that list and then SELECT DISK XX where XX is the disk number.

  15. Paresh

    Hey Thanks for the help but i didn’t find 4 drives. instead of 4 drives i found 465GB. should i perform the above operation ? by this my local drive data will be erased ? please help

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